Effective: 1 October 2026

Terms and conditions for partners

Shared rules and product-specific terms for working with HolidayParking.

1. Scope and contracting parties

These partner terms apply to businesses offering airport parking, hotel packages with parking and shuttle, or airport transfers through HolidayParking. They supplement the information stored during registration and in the operator account. Customer terms and privacy notices remain separate documents.

2. HolidayParking’s role

HolidayParking operates a booking and referral platform. The partner provides the booked parking, hotel, shuttle or transport service in its own name and under its own responsibility. HolidayParking does not itself become the parking, hotel or transport provider unless expressly agreed otherwise in an individual case.

3. Registration, review and activation

The partner provides complete and accurate company, contact, operating, service, licence, insurance and settlement information. There is no entitlement to activation. HolidayParking may request evidence, review details, request changes and withhold offers until all matters are clarified. Registration alone does not publish a bookable offer.

4. General partner obligations

In particular, the partner agrees to:

  • keep prices, taxes, fees, surcharges, availability, blocked periods and service descriptions current and complete;
  • fulfil confirmed bookings reliably under the displayed terms and inform customers promptly of operational changes;
  • maintain all licences, permits, insurance and regulatory requirements needed for its operation;
  • upload only content, brands, logos and images it may lawfully use and respect third-party rights;
  • use personal booking data only to perform the booking and in accordance with applicable data protection law;
  • notify HolidayParking immediately of security incidents, service failures, permanent changes or threatened non-performance.

5. Bookings, prices and payments

The total price displayed during booking applies to the customer. A partner may not unilaterally increase a confirmed booking. Depending on the enabled payment model, the customer pays online through HolidayParking or directly to the partner. The partner follows the payment methods enabled in its account. Chargebacks, refunds and cancellations are settled based on the confirmed booking, customer terms and service actually provided.

6. Specific terms for airport parking

The partner keeps prices and availability current and provides the agreed parking and additional services. Where legally permissible, prices offered on HolidayParking match those on the partner’s own website and other booking platforms. HolidayParking charges a 20% referral fee on successfully referred bookings. There is no listing fee or fixed monthly charge. Collected parking revenue is generally paid every four weeks by credit note to the stored bank account; a different cycle may be agreed individually.

7. Specific terms for hotels with parking and shuttle

The hotel provides the confirmed accommodation, airport parking and shuttle package as published. Rooms, parking duration, shuttle times, pickup points, capacity, availability and additional costs must be kept current. Unless otherwise agreed in the operator account, a 20% referral fee and four-week credit-note settlement apply to successfully referred bookings.

8. Specific terms for airport transfer services

The transfer partner keeps service areas, airports, vehicles, capacity, fixed fares, distance or time prices and all variable surcharges current. It uses suitable, roadworthy and properly insured vehicles and appropriately authorised drivers. HolidayParking charges a 15% referral commission on successfully referred and completed bookings. There is no listing fee or fixed monthly charge. Once a month the partner receives a credit note for completed, non-cancelled journeys, paid to the stored bank account.

9. Disruption, delay and non-performance

If a confirmed service cannot be provided in full, the partner immediately informs HolidayParking and the customer and helps arrange a reasonable alternative. Additional costs, refunds and justified customer claims caused by a partner-responsible failure may be offset against payouts or charged to the partner. Statutory rights remain unaffected.

10. Settlement, taxes and set-off

Credit notes and statements cover paid, non-cancelled bookings that are ready for settlement under the applicable model. The partner promptly checks statements and reports apparent discrepancies. It is responsible for correct bank, tax and invoice details and its own tax treatment. HolidayParking may set off due, undisputed or finally adjudicated counterclaims.

11. Presentation, content and usage rights

For the duration of the cooperation, the partner grants HolidayParking a non-exclusive, worldwide right to use supplied company data, logos, photos and descriptions to present and market its offer on HolidayParking and related advertising channels. The partner may update content; existing booking and settlement records remain unchanged.

12. Term, suspension and termination

The cooperation continues for an indefinite period and may be terminated by either party at any time without notice in text form. HolidayParking may suspend or terminate profiles or offers for security risks, missing evidence, repeated service failures, payment default, unlawful content or material breach. Confirmed bookings and outstanding settlements must still be completed properly.

13. Liability

Each party is liable under statutory rules for intent and gross negligence and for injury to life, body or health. For slight negligence involving an essential contractual duty, liability is limited to typical foreseeable damage. The partner remains responsible for its offered and delivered services, staff, drivers, vehicles, premises and operations.

14. Changes to these partner terms

HolidayParking may update these terms when required by new services, changed processes or legal requirements, provided the partner is not unreasonably disadvantaged. Material changes are communicated in text form or through the operator account in good time. Express consent will be obtained where required.

15. Final provisions

Individual agreements in the operator account or in text form take precedence. If a provision is invalid, the remaining provisions remain effective. Statutory rules determine applicable law and jurisdiction; mandatory provisions remain unaffected.

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Advertising measurement with click information

Without statistics and marketing consent, we send limited page and event signals to Google Analytics and Google Ads. When you arrive through a Google ad click, we store its identifier encrypted in the existing session for up to 24 hours and associate it with a booking when that booking is started. On confirmation, we send the identifier to Google with the commission value, currency and a random booking identifier to measure advertising results. No additional statistics or advertising cookies are set for this purpose. Google also receives your IP address and technical browser information. Contact details and private booking URLs are not sent in this mode; consent remains reported as denied. Google may use the signals for attribution and modeling; counting is not guaranteed. Data may be processed outside the EU. You can change your choices at any time.

EssentialAlways active

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Microsoft Advertising: _uetsid (24 hours), _uetvid (13 months), _uetmsclkid (90 days), MUID (13 months), only with marketing consent. Without consent: limited conversion signals with ad_storage denied; advertising click parameter encrypted in the existing session for at most 24 hours.

After your marketing consent, we also load the Meta pixel in your browser. To attribute ads, we may send Meta the Meta click and browser IDs (_fbc/_fbp), your browser IP address and browser information (User-Agent), and a SHA-256 hash of your phone number. Browser and tracking server use the same purchase ID to avoid double counting. If you decline or withdraw consent, these data are not newly collected or sent.

OpenAI also measures ChatGPT ad results: with your consent, confirmed bookings send the OpenAI click identifier, an event identifier, time, commission value and currency through our server-side Google Tag Manager to OpenAI. We do not send contact details to OpenAI.

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